PRIVACY POLICY

Sentrix Pest Solutions is a marketing and lead-referral service that connects homeowners with independent, third-party licensed pest-control service providers. We are not a pest-control operator ourselves and do not perform inspections or treatments. The services, pricing, scheduling, licensing, and any guarantees are provided solely by the independent providers we connect you with.

We collect information in the following ways, depending on how you interact with the Site:

a) Information you provide through a form

When you submit a request through a form on the Site, we may collect:

- First and last name

- Phone number

- ZIP code and general location

- Details about your pest-control inquiry (for example, the type of pest concern you select)

b) Information collected when you call

When you call a telephone number displayed on the Site, your call may be routed through a third-party call-tracking service. In connection with such calls, we and our service partners may collect:

- Your telephone number and caller information

- The date, time, and duration of the call

- Call recordings or transcripts, where permitted by law and where you are notified

- Information you provide verbally during the call

c) Information collected automatically

When you visit the Site, we and our service providers may automatically collect technical information through cookies and similar technologies, including:

- IP address

- Device type, browser type, and operating system

- Pages visited, referring URLs, and interactions with the Site

- Advertising identifiers and click identifiers (such as those passed from advertising platforms)

We use the information we collect to:

- Connect you with one or more independent, licensed pest-control service providers in your area.

- Contact you — by phone, email, and/or SMS text message — regarding your inquiry.

- Facilitate and route telephone calls you place to providers.

- Respond to your questions and provide customer support.

- Measure and improve the performance of our advertising and the Site.

- Detect, prevent, and address fraud, security issues, and technical problems.

- Comply with applicable legal obligations.

When you submit a form on the Site, or otherwise provide your contact information and agree to be contacted, you provide your express written consent to be contacted by Sentrix Pest Solutions and one or more of its pest-control service partners at the phone number and email address you provided. You understand this contact may be made using automated telephone dialing systems, artificial or prerecorded voice messages, and/or SMS text messages, even if your number is listed on a federal or state Do Not Call registry.

Consent is not a condition of any purchase. Message and data rates may apply, and message frequency may vary. You may opt out of text messages at any time by replying STOP, and you may opt out of other communications by following the instructions provided in any communication or by contacting us using the details below.

We may share the information we collect with:

- Independent, third-party pest-control service providers, who may contact you about your inquiry.

- Advertising and lead-network partners that help connect homeowners with appropriate providers

- Service vendors who help us operate the Site and our communications, such as form-verification, call-tracking, hosting, and analytics providers.

- Advertising platforms (such as Meta/Facebook), in connection with measuring and improving our advertising, including through pixels and server-side conversion tools.

- Legal and governmental authorities, where required by law or to protect our rights.

We do not sell your personal information for money. If our sharing of information with partners qualifies as a "sale" or "sharing" of personal information under applicable California law, you may opt out using the "Do Not Sell or Share My Personal Information" link in our footer or by contacting us.

By providing your phone number and consenting, you agree to receive calls and SMS messages as described in this Privacy Policy and any consent disclosure shown at the point of collection. You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply, and message frequency varies. Carriers are not liable for delayed or undelivered messages.

We use cookies, pixels (including the Meta Pixel and the Meta Conversions API), and similar technologies to operate the Site, measure advertising performance, and improve our services. These technologies may collect your IP address, device and browser information, and your interactions with the Site, and may associate this information with advertising and click identifiers for attribution and measurement.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the Site functions.

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, and others), you may have the right to:

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, and others), you may have the right to:

- Request access to the personal information we hold about you.

- Request correction or deletion of your personal information.

- Opt out of the sale or sharing of your personal information.

- Opt out of certain communications.

- Not receive discriminatory treatment for exercising your rights.

To exercise any of these rights, please contact us at support@sentrixpest.solutions. We may need to verify your identity before responding.

We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements or our business practices. All updates will be posted on this page with a revised "Effective Date."

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The Site is intended for adults (18 years of age or older) who are homeowners or property decision-makers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

The Site may contain links to third-party websites or services that we do not operate. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:Sentrix Pest Solutions
Address : 1201 North Orange Street, Suite 700, Wilmington, DE 19801, USA
Email: support@sentrixpest.solutions
Phone: +84 969 555 333